Overview

Upscale Method ("we", "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to upscalemethod.com and the related coaching, community and training services we operate.

Information we collect

We collect information you give us directly — for example, when you apply, contact us by email, sign up for the program, or post in the community. This may include name, email, agency website, and details about your business you choose to share. We also collect basic technical data (IP, browser, pages visited) when you use the site.

How we use information

• To respond to applications and support requests.
• To provide the program, including training, coaching and community access.
• To improve the site and our materials.
• To send transactional emails related to your membership.

Sharing

We don't sell personal data. We share information with the limited service providers that help us operate (e.g. hosting, payment, email) under confidentiality obligations.

Your choices

You may request a copy or deletion of your personal data by emailing chris@upscalemethod.com. We respond within a reasonable timeframe.

Cookies & analytics

We use minimal cookies for essential functionality. Analytics, if enabled, is configured to be privacy-respecting and is used only to understand aggregate site usage.

Changes

If this policy changes, we'll update the effective date above and post the new version on this page.